Welcome to CrownedCaptions.io, a service provided by Crowned Studios ("we", "us", "our"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, securely, and transparently.

‍1. Acknowledgment and Acceptance of Terms
By accessing CrownedCaptions.io, you acknowledge and fully understand this Privacy Policy and freely consent to the information collection and use practices described here.

‍‍2. Information We Collect and How We Use It
We collect various types of information from our users, including:

‍2.1. Tracking Data
We use Google Analytics and Mixpanel to analyze user behavior on our website. This includes collecting data such as: IP address Device details (e.g., type of device, operating system) Referring domain Cookies to enhance user experience and track user activities

‍2.2. Payment Information via Stripe
For processing payments, we use Stripe. We collect payment-related information, which may include credit/debit card details or other payment methods. However, we do not store these payment details in our database; they are managed by Stripe, which adheres to the standards set by PCI-DSS.

‍2.3. Account Information
When you create an account on CrownedCaptions.io, we collect your email address. Passwords are encrypted and stored securely.

‍ ‍2.4. Cookies
Cookies are used on our site to enhance user experience, analyze site traffic, and understand where our audience is coming from.

3. How We Use Your Information
The information we collect is used for the following purposes: To personalize your experience and meet your individual needs To improve our website and services To process transactions efficiently To send periodic emails regarding our services or other updates

4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Sharing of Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

‍ 6. User Rights
You have the right to access, correct, or delete your personal data. Please contact us at [email protected] for any such requests.

‍ 7. Changes to this Policy
We may update this Notice from time to time in response to changing legal, technical, or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws.

You can see when this Notice was last updated by checking the "last updated" date displayed at the top of this Notice.

8. Contacting Us
If you have questions regarding our Privacy Policy, please contact us at: [email protected]